Formal Resolutions

If the grievance is not resolved at Step One, or if the nature of the grievance warrants beginning the process at Step Two, the student may file a written grievance with the Academic Dean responsible for the discipline or academic area associated with the grievance. The written grievance must clearly and specifically state the facts supporting the grievance and describe any attempts made to resolve the matter informally, if applicable.

The appropriate Academic Dean shall review the written grievance and conduct any additional investigation necessary to obtain the facts needed to resolve the matter. The Academic Dean shall provide the student with a written decision within ten (10) business days of receiving the grievance.

If the student is dissatisfied with the Academic Dean’s decision, the student may proceed to Step Three within five (5) business days of receiving the written determination. Failure to proceed to Step Three within the specified timeframe will result in the grievance being considered closed, and no further action will be taken under this grievance process.