2025-2026 Student Handbook

External Grievance Process

1. North Carolina Community College System

The College is a member of the North Carolina Community College (NCCC) System. If a student is dissatisfied with the result of a grievance within the College, the student may file a grievance with the NCCC System. The student must exhaust the College’s internal grievance process prior to filing a grievance with the NCCC System.

The contact information for the NCCC System Office is:

North Carolina Community College System Office

200 West Jones Street Raleigh, NC 27603

Telephone: 919-807-7100

Website: https://studentcomplaints.northcarolina.edu/form

 

2. Southern Association of Colleges and Schools Commission on Colleges The College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). If a student is dissatisfied with the result of a grievance within the College, the student may file a grievance with the SACSCOC. The student must exhaust the College’s internal grievance process prior to filing a grievance with the SACSCOC.

The contact information for SACSCOC is:

Southern Association of Colleges and Schools Commission on Colleges (SACSCOC)

1866 Southern Lane Decatur, GA 30033

Telephone: 404-679-4500

Website: https://sacscoc.org/